Online Customer Support Software Reports

 Password Self Help – Password Reset for IBM i
sponsored by Safestone Technologies
WHITE PAPER: Check out this white paper to learn about a self help password application that can give you a high ROI and free up time to work on more business critical issues.
Posted: 07 Jun 2011 | Published: 07 Jun 2011

Safestone Technologies

E-Guide: Developing a Strategy for and Implementing Real-time BI and Analytics
sponsored by Tableau Software
EGUIDE: Many organizations are realizing the interesting and paradoxical pattern that exists with BI applications: the more you use them, the more new and different requirements keep pouring in. Read this E-Guide and learn to gain a stronger understanding of your customers and business as well as to excel in today’s competitive market with real-time BI.
Posted: 15 Apr 2011 | Published: 15 Apr 2011

Tableau Software

Major Financial Institution Saves Millions with Cloud Management Software
sponsored by Adaptive Computing
WHITE PAPER: This case study uncovers the secrets to maximizing cloud savings with automated cloud management software. Discover how a major financial institution leveraged both to generate savings to the tune of one billion USD over the course of three years.
Posted: 05 Apr 2012 | Published: 21 Jul 2011

Adaptive Computing

Context-Aware Tech Senses, Responds to Customer Needs
sponsored by TechTarget Content Management
EBOOK: This expert handbook explores how to leverage context-aware technologies to create appropriately personalized customer experiences. Discover how to deliver on the promise of personalized content delivery with tools and strategies for web content management, marketing automation, machine learning, and more.
Posted: 19 Apr 2016 | Published: 15 Apr 2016

TechTarget Content Management

Business-driven BI: Using New Technologies to Foster Self-Service Access to Insights
sponsored by BeyeNETWORK
EGUIDE: Wayne Eckerson explores the challenges of implementing self-service BI tools in this e-guide. Read it today to discover ten key best practices for self-service BI, including what you need to know about the two main types of users, the realities and challenges of self-service BI, and much more.
Posted: 11 Sep 2012 | Published: 11 Sep 2012

BeyeNETWORK

The Five Must-Have Capabilities for Unbeatable Customer Care
sponsored by Pitney Bowes Business Insight
WHITE PAPER: Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
Posted: 15 Jan 2010 | Published: 15 Jan 2010

Pitney Bowes Business Insight

Cisco Intelligent Automation for Cloud
sponsored by Cisco Systems, Inc.
DATA SHEET: This data sheet explains how cloud computing can help IT deliver critical business services more quickly and inexpensively. Find out what steps companies will have to take to embrace this new IT model.
Posted: 29 Jul 2011 | Published: 28 Jul 2011

Cisco Systems, Inc.

SearchBusinessAnalytics.com E-Guide: Implementing Self-Service BI
sponsored by Jaspersoft
EGUIDE: In this E-Guide, readers will learn some of the key mistakes companies make when implementing self-service BI, as well as how to avoid these with an eight-step model.
Posted: 12 Mar 2012 | Published: 12 Mar 2012

Jaspersoft

Do-It-Yourself Business Intelligence Done Right: The Secret Sauce is SaaS
sponsored by myDIALS Inc.
PRESENTATION TRANSCRIPT: This Presentation Transcript, featuring Forrester Research, explains how Software as a Service business intelligence can deliver a more cost-effective way to get relevant information to those who need it faster than traditional business intelligence can.
Posted: 18 Dec 2009 | Published: 18 Dec 2009

myDIALS Inc.

Self-Service Data: Bridge the Gap Between Business Agility and Governance
sponsored by Datawatch Corporation
RESOURCE: This resource brings research to the table, regarding self-service preparation tools. From collecting and keeping data in a searchable fashion to using the right platform to gain valuable insights, this resource is a must-read for anyone looking to get into the self-service analytics game.
Posted: 05 Nov 2015 | Published: 05 Nov 2015

Datawatch Corporation