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B2B integration technology, offers powerful and complementary tools and services for seamless business integration and meeting the challenges of global collaboration.
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This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
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This brief resource introduces an IT transformation consulting service as a means of achieving effective, value-driven change. Read on now to learn how you can ensure business and IT alignment, spur business growth, and more.
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This IBM white paper provides an introduction to the managed file transfer topic and IBM WebSphere MQ File Transfer Edition. WebSphere MQ File Transfer Edition is designed to address the needs of organizations that rely on the transfer of files as well as organizations that want more control, manageability and auditability.
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This resource counts down 10 essential capabilities of an effective financial management system. Read on to learn how you can make the software selection process a breeze.
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This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
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The following white paper addresses the issues associated with accounts payable and how you can effectively mitigate these problems with and E-invoicing solution.
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In this white paper, IDC explores example case studies of IBM’s internal evolution to a social business as a means to guide other large organisations considering making a similar transition.
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Read this white paper to learn how to integrate your operations into a new structure acquired through mergers and acquisitions; align your IT operations into a single platform; enhance customer service; increase the productivity of your global workforce; and bolster supply chain efficiency.