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Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
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What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help.
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This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner.
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As a network manager, application manager or security manager, you need systems that can collect data across your WAN, continuously analyze the data to discover problems, and troubleshoot issues as soon as they occur. Riverbed Cascade has fundamentally changed the economics of network performance management. Learn more.
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This paper addresses the added value (in terms of uptime and security) of out-of-band access and control tools for branch offices, and why out-of-band should be considered as a component of branch office networks.
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Access this white paper now to learn more about overall trends in mobility; how enterprise mobility influences the workplace and changes the way in which IT is delivered and consumed; and how to implement mobility in your enterprise.
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Unified Communications (UC) can be viewed as another set of data and protocols utilizing IP networks. From a security perspective, it is very similar to other IP data services. This document describes the security issues that organizations should consider as they deploy UC, and offers Polycom's recommendations for implementing secured UC.
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View this white paper for an introduction to the HP EliteBook Folio, an enterprise-ready, IT-friendly laptop featuring an advanced design, long-lasting battery life and an integrated suite of tools designed to help you operate as productively and efficiently as possible.
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As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Learn about a collaboration platform that allows for improved employee communication and productivity.
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Many companies are talking about the advantages of video conferencing. But what results can you expect? How much more productivity will you see? What does the boost to collaboration look like? Which business units benefit most? Get the answers here.
