Town Government White Papers

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Town Government White Papers (View All Report Types)

Smart City as a Service: Using Analytics to Equip Communities for Data Driven Decisions sponsored by IBM WHITE PAPER: This white paper how to enable municipal IT managers to build a flexible cloud foundation and support a smart city service strategy. Read on to discover how to deploy on a secure hybrid cloud model to accommodate all workloads. Posted: 05 Nov 2015 \| Published: 05 Nov 2015 TOPICS: Cloud Computing \| Cloud CRM \| Cloud Management \| Government Agencies (U.S.) \| Governments

Using Case Management to Empower Employees and transform Customer Service sponsored by Kofax, Inc. WHITE PAPER: This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience. Posted: 24 Aug 2012 \| Published: 24 Aug 2012 TOPICS: Business of Information Technology \| Business Process Management \| CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| IT Best Practices \| IT Management

World War C: Understanding Nation-State Motives Behind Today’s Advanced Cyber Attacks sponsored by FireEye WHITE PAPER: This guide explores the unique characteristics of cyber-attack campaigns waged by governments worldwide. Posted: 05 Mar 2014 \| Published: 31 Dec 2013 TOPICS: Government Agencies (non-U.S.) \| Government Agencies (U.S.) \| Government Information Security \| Governments \| Risk Management \| Security \| Security Best Practices \| Security Management \| Security Systems \| Security Threats

Advanced Case Management for Government sponsored by IBM WHITE PAPER: How can you tap into today's data growth trend to improve processes? This white paper examines the drastic explosion of data and explores how governments have begun to handle this massive influx of information. Posted: 02 Dec 2015 \| Published: 02 Dec 2015 TOPICS: Data Analytics \| Data Classification \| Data Collection \| Data Governance \| Data Integration \| Government Agencies (non-U.S.) \| Government Agencies (U.S.) \| Government Information Security \| Governments

HIPAA Violations Incur Multi-Million Dollar Penalties sponsored by Absolute WHITE PAPER: In this resource, read about some recent HIPAA breaches that cost the violating parties significant penalties and learn about the measures that can be put in place to help maintain compliance. Posted: 21 Jan 2014 \| Published: 15 Jan 2013 TOPICS: Compliance (Systems Operations) \| Encryption Standards \| Governments \| Health Care Compliance \| Health Care Industry \| Health Care Security \| HIPAA \| Security Audits \| Security Management

Lower business risk and increase IT productivity with a managed file transfer solution for SOA sponsored by IBM WHITE PAPER: This IBM white paper provides an introduction to the managed file transfer topic and IBM WebSphere MQ File Transfer Edition. WebSphere MQ File Transfer Edition is designed to address the needs of organizations that rely on the transfer of files as well as organizations that want more control, manageability and auditability. Posted: 30 Sep 2010 \| Published: 30 Sep 2010 TOPICS: Business Architectures \| Business Environment \| Business Intelligence \| Business Management \| Business Service Management \| File Transfer Protocols \| SOA Governance

Clearswift Government Communications 2.0 sponsored by Clearswift WHITE PAPER: In this resource, explore the evolving trends in the public sector landscape, and what this means for information governance and security. Learn how crucial it is to prevent data leakage for the sake of regulations and citizens' trust. Posted: 08 Nov 2013 \| Published: 31 Aug 2013 TOPICS: Compliance (Systems Operations) \| Data Encryption \| Data Loss Prevention (DLP) \| Data Security \| Governance, Risk, Compliance (GRC) \| Government Agencies (U.S.) \| Government Information Security \| Governments \| Information Governance \| Information Security \| Risk Management \| Security \| Security Management \| Security Managers \| Security Policies \| Security Spending \| Security Standards \| Security Systems \| Security Threats

The Social Business - Advent of a new age sponsored by IBM WHITE PAPER: This white paper discusses the ins and outs of social businesses, uncovering what it means, the value it brings, and what you should expect for the future. Posted: 23 Jun 2011 \| Published: 22 Jun 2011 TOPICS: Business Environment \| Business Management \| Business Service Management \| Business Structures \| Network Management \| Social Networking

Digital Trust in the Cloud: Liquid Security in Cloudy Places sponsored by CSC WHITE PAPER: While some individual users are experimenting with cloud processing, other users have already fully committed to the cloud as an important part of their enterprise architecture and operation. Read this white paper to learn about the evolution of cloud processing and whether or not the cloud processing boom will continue. Posted: 17 Nov 2010 \| Published: 17 Nov 2011 TOPICS: Cloud Computing \| Compliance (Systems Operations) \| Data Centers \| Data Management \| Data Security \| Government Information Security \| Governments \| Hybrid clouds \| Infrastructure Management \| Private cloud computing

Asset: Healthcare 2015 and U.S. Health Plans New Roles, New Competencies sponsored by IBM Line of Business WHITE PAPER: The U.S. healthcare system is on an unsustainable path that will force its transformation. Posted: 22 Feb 2008 \| Published: 01 Jan 2007 TOPICS: Customer Service \| Financial Services \| Globalization \| Governments \| Risk Assessment